The issue has been identified and a fix is being implemented.
Our telemetry indicates service availability remains stable above 99 percent, and we expect the majority of users should no longer be seeing impact from this issue. Our continued focus is on balancing the implementation of our fixes across remaining portions of affected infrastructure to ensure persistent recovery, with added attention on ensuring withstanding recovery of scenarios dependent on REST and Graph API connection methods. This quick update is designed to give the latest information on this issue. Next update by: Wednesday, September 2, 2026, at 4:30 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Monitors
Cloudflare
Users may experience issues when utilizing multiple Microsoft 365 services
Microsoft 365 suite
Twilio